Confirmation of Booking – Consultations

Thank you for booking a Consultation with Madeleine. Please and check your spam folders for confirming emails.

BOOK A TIME HERE if you are in USA, Australia, South East Asia, New Zealand or Japan.

BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.

You should receive an email with payment confirmation and dial-in details. Otherwise, we will contact you shortly to confirm arrangements and with payment details, if you have not already paid.

Please add our email address <madeleine”at”madeleinewinter”dot”com> to your contacts to help prevent our messages landing in spam, and check your spam boxes.

Refund Policy

Where:

Consultations are usually done via Zoom conferencing, either on your computer, via an app on your phone (both of these with options of vision). Alternatively, you can dial in to the Conference number by phone without vision.

Your recording of the Consultation:

If the Consultation is done via Zoom, we can provide you with a recording of the call, which will be available for a few days after the Consultation for you to download.

Length of Consultation:

Consultations are generally 60 minutes long.

Timing:

For your information, my timezone is AEST/AEDT (Sydney) and if you need to work out what time this is where you are, I recommend using worldtimebuddy

BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.

BOOK A TIME HERE if you are in Australia, South East Asia, New Zealand or Japan.

Refunds Policy

By You: If this order is cancelled by you at any time, there is no refund of the One-on-One Consultation fee. However, I understand that life happens, and I am happy to reschedule at a mutually convenient time. If you need to cancel please let me know 24 hrs. in advance, whenever possible. If we reschedule a call at your request and it is missed a second time, your original fee will be forfeited and you will need to purchase additional time.

By me: I am a parent, and life happens to me too. Except if it is a Gift Consultation, if I have to cancel the Consultation for whatever reason, you can elect to receive a refund, or we can reschedule. (You may need to provide your bank account details for EFT refund). If it is a Gift Consultation, or we reschedule a Consultation you have personally paid for, the conditions above apply – I cannot refund, and if you miss that rescheduled appointment, and a subsequent one, you will forfeit the Consultation.

BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.

BOOK A TIME HERE if you are in Australia, South East Asia, New Zealand or Japan.

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©2021 by Madeleine Winter.
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