Confirmation of Registration for Hand In Hand Support Calls (1)

Thank you for registering for this event. We will contact you shortly with information about how to dial into the conference call.

WHAT: Hand in Hand Support Call/Skill Building Group for parents – a chance for you to share your parenting experiences, reflect on your own story, plan for the challenges of family life and have your questions answered about using the Hand in Hand approach in your family.

WHO: Parents of children 0-12. This group is open to all parents, but it will help if you have some familiarity with Hand in Hand Parenting, or have attended a course or talk that Madeleine has run.  If you are not familiar with Hand in Hand Parenting*, before the group starts I highly recommend booking an optional One-on-One consultation.  Offered for Support Call participants at a 40% discount off the regular price.

WHERE: Phone based, by conference call with dial-in numbers in Sydney, Australia, and the US.  Please inquire about local numbers if you are not in Australia or the US.  You can also join the call via your web browser.


US: Mondays, 7:30-9:00p.m. Pacific.  Dates: 05/2, 05/09, 05/16, 05/23, 05/30 (Memorial day) 06/06, 06/13, 06/20

Tuesdays,12:30-2:00p.m. AEST. Dates: 3/5, 10/5, 17/5, 24/5, 31/5, 7/6, 14/6 and 21/6.

LENGTH OF CALL: Plan on 90 minutes, but if there is only a small group, we may take less time.  If there is only one person on a call, the call will be 30 minutes maximum.

HOW MANY CALLS: You can choose to join us for between two and eight meetings. If you are new to this group I would strongly encourage you to join us for as many meetings as possible as we build connections and relationships.  You may be able to purchase additional calls once the group has started, depending on number of participants.

ONE-ON-ONE CONSULTATIONS: Are available at a discounted rate if you purchase the Support Calls.  If you purchased a consultation, I will be in touch shortly to schedule a time.  Because of differences in time-zones, I am available after 3p.m. Eastern, and 12 noon Pacific.

Please contact us in a couple of days if you do not get an email confirming that we have received your registration, and payment and information about our mailing list, if you elected to join it.  We will also confirm the dates you have chosen to join the call.

Please add our email address madeleine.s.winter “at” gmail “dot” com to your contacts and check your spam boxes as our emails sometimes land there.


EVENT CANCELLATION: Groups need a minimum number. If there are not enough people, we will notify you within a few days of the event start date – so please keep the dates available until you hear from us.

MISSED MEETINGS: no refund is available if you miss a meeting. If spaces are available, we will do our best to include you in a later call.

All times in PDT/AEST

One-On-One Consultation: If this order is cancelled by you at any time, there is no refund of the One-on-One Consultation fee. However, I understand that life happens, and I am happy to reschedule at a mutually convenient time. If you need to cancel please let me know 24 hrs. in advance, whenever possible. If we reschedule a call at your request and it is missed a second time, your original fee will be forfeited and you will need to purchase additional time.

I am a parent, and life happens to me too. If I have to reschedule the consultation for whatever reason, you can elect to receive a refund up to 20th June 2016. You will receive your funds within 5 business days in the U.S. (within 7 days outside the U.S.), depending on your bank, via the method you paid. Alternatively, we can reschedule, in which case, the conditions above apply – I cannot refund, and if you miss that rescheduled appointment, and a subsequent one, you will forfeit your fee.

Support Calls: If cancelled by Event Organiser: your fees will be refunded in full to the credit card you paid with.

  • If cancelled by you, a full refund of any Support Calls you have paid for will be issued if you cancel in writing by 5p.m. 11 April 2016.
  • 75% will be refunded if you cancel your ticket between 5p.m. 11 April 2016 and 5p.m. 22 April 2016.
  • 50% will be refunded if you cancel between 5:00p.m. 22 April 2016 and 5 p.m. on 29 April 2016.
  • There will be no refund for tickets cancelled after 5p.m. 29 April 2016, or if you miss a meeting.

* If you are new to Parenting by Connection, I would strongly suggest purchasing a copy of the “Listening to Children” booklets.  If you are in the US, the best way to purchase them is direct from Hand in Hand Parenting HERE. You can also purchase a digital version HERE.    If you are based in Australia, it is cheaper for you to purchase hard copies of the booklets directly from Madeleine.  You can organise to do so HERE.

Please contact us in a couple of days if you do not get an email confirming that we have received your registration and payment and information about our mailing list, if you elected to join it.

Please add our email address <madeleine”dot”s”dot”winter”at”gmail”dot”com> to your contacts and check your spam boxes as our emails sometimes land there.


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