Mother and father with teen daughter courtesy of

Parents of Pre-Teens and Teens – Support Calls (1)

US Evenings, Australian Daytime – February- April 2019

Keeping close, letting go…get support as you navigate the teen years.

Finding parenting teens challenging? Learn how to stay close to your adolescent children, set limits, and let go when necessary! Join this ongoing Call Group from anywhere in the world to get support, information, and your questions answered. Groups are small – don’t miss out!

Join for as many Calls as suits you.  Get started right away with optional discounted Parenting Consultation.

What: Join a small group of dedicated parents to have your questions answered, and get support as you make plans and set goals for building closeness and co-operation with your pre-teen and teen children.

Where: Dial in by phone or join the conference via your web browser from anywhere in the world.

Cost: The cost is from $20 – $35 for each call. You should decide what to pay based on your income and family circumstances.  30% discount on optional extra Parenting Consultation.

Got Questions?

Mother and teenage daughter hugging

Support Calls – Times

US/Canada – Tuesdays

Time: 5:00 p.m. Pacific/8:00 p.m. Eastern
Dates: 2/12, 2/19, 2/26, 3/5, 3/12, 3/19, 3/26, 4/2, 4/9.

Australia/NZ – Wednesdays

Time: 12:00p.m. (AEDT)  Dates: 13/2, 20/2, 27/2, 6/3
Time: 11:00a.m. (AEDT) Dates: 13/3, 27/3, 3/4
Time: 10:00a.m. (AEST) Dates: 10/4

What time is that where I am?
If you have younger children, you may be interested in these groups
That time doesn’t suit you?
Please sign up here to hear about upcoming events.

Register Here outside Australia
Register Here if you are in Australia or New Zealand

Mum and Boy, smiling at camera, huggingWhether you are the parent of a “pre-teen” (9-12), or your children are well into adolescence, there’s a lot going on – for you and for them. Our children are undergoing massive brain changes, big hormonal shifts.  We are negotiating a whole new territory of building and maintaining connection with our young people as they head towards adulthood. The tools of Hand in Hand are very effective in helping us to support our children, set limits, stay close, let go, and get support for ourselves through this sometimes tumultuous time in parenting.

Join a group of dedicated parents as we focus on staying connected to our adolescent children.

What parents say about these calls:

“Thank you so much for the support and resources. I’m happy to report that my boy and I have gotten back on track; I’m finally able to think well about what’s been going on (I really feel as if I’ve been crawling through a dark hole and have finally emerged into the light). We’re connecting regularly again and both of us have been more considerate and loving. What I have learned has allowed me to breathe more deeply and better understand this new phase of parenting. It’s true that everything goes better at home when I am actively participating in a class or weekly call support group. I’m looking forward to more!” More…

Mother to 12 year old boy, and aunt to 6 year old

Register Here outside Australia
Register Here if you are in Australia or New Zealand


Why get together with parents of pre-teens and teens?
What happens on a Parent Support Call?
Who can attend?
How can I join a Call? Where are they held?
How big are the groups and how long to they run?
How do I learn more?
Tell me more about Parenting Consultations.
What have other parents said about these groups?
Refund Policy

Why get together with parents of pre-teens and teens?

If you are the parent of a child between 9 and 12 year old, then you are the parent of a “pre-teen”! It’s a great age, and marks the beginning of the transition from childhood to adolescence. There’s a lot going on – for us and for them.

I’m really excited to be offering these phone based Support Calls for parents of pre-teens. I’m looking forward to meeting weekly with a bunch of other parents at this stage of parenting. Together we will build support, share our challenges and successes, help reduce stress levels, and learn about using the Hand in Hand Parenting Listening Tools with our children as they grow into young adults.

Our children are beginning a process of quite radical brain re-organisation, which along with the hormones of puberty, are responsible for major changes in behaviour and outlook.

And we parents are entering a very different phase of parenting – with at least 10 or so years behind us! We bring experience – we are not ‘newbies” anymore – but sometimes also weariness. Did you know that research suggests that the parents of children in the pre-teen and early teen years are the most stressed and least satisfied of all parents?

Plus, parenting always reminds us of how things were for us when we were young, and adolescence wasn’t always the easiest time in our own lives. Our own experiences influence how we parent, and this is just as much the case now as it was when our children were young – if not more so.

Being in an ongoing group will help you build support around the work you do as a parent, reduce your stress level, and build connection in your family life. Parenting is challenging at the best of times. There is always lots of advice, but in short supply is a safe, non-judgemental place to:

  • make sense of that advice and plan for our parenting;
  • unload when things get tough;
  • hear that we are not alone;
  • be appreciated for how hard we try;
  • share successes and happy moments; and
  • reflect on our own stories and how these influence our parenting.

Being part of a Support Call can help you develop a support network which you can use to help solve your parenting challenges. In a Support Call, each parent has time to be listened to without interruption or advice giving, about their particular parenting challenges (or victories!). Getting a chance to be listened to in this way can often turn your day around, and over time, improves your capacity to connect with your children, and your flexibility in responding to their difficulties. Many parents will also build ongoing Listening Partnerships with other parents in the group.

I’m an experienced Hand in Hand Parenting Instructor, and will provide mentoring and guidance as you try the Listening Tools in your family and share your experiences with the other parents on the call.

What happens in a Hand in Hand Parenting Group/Support Call?

  • brief introductions – what is going well in your family?
  • introduce and review the Hand in Hand Listening Tools as necessary.
  • share experiences of using the Listening Tools at home;
  • have questions answered;
  • each parent is listened to in turn in the group, in a confidential environment, without comment, judgement or advice.

Who can attend?

These groups are open to parents of children aged 9-12 and older. It is preferable if you have some familiarity with the Hand in Hand/Parenting by Connection approach. If you are new to Hand in Hand, I recommend taking advantage of the discounted Parenting Consultation which is available to participants who join the Support Calls. You can pay for this when you register.

How can I join a Call? Where are they held?

We use Zoom conferencing. You can join with vision via an app on your phone, or via your web browser. Or you can dial in using the phone (without vision), using a local number.

How big are the groups and how long to they run?

Groups are limited to six participants, generally meet for four-eight sessions, either via phone based conference call or in person. The length of time we meet will depend on how many people join the group, but it is usually 1.5 hours. If there is only one person on the Call, it will be 30 minutes.

Please indicate at registration which dates you wish to attend. After the group commences, you may be able to purchase more Calls if there is space.

How can I learn more?

See our free resources for parents of pre-teens and teens for a good general introduction to Hand in Hand Parenting and how it works with older children. Find out about other ways to learn more about Hand in Hand.

Tell me more about Parenting Consultations

Get started right away with 30% off “Optional Extra” Parenting Consultation if you sign up for the Support CallsThis gives us the opportunity to get started straight away with understanding the challenges and strengths in your family, or to delve more deeply into how the Hand in Hand Listening Tools apply in your family.

You can book and pay when you register for the Support Calls, or book later so long as your first consultation is booked before the Call Series ends.

If you are new to Hand in Hand, I can introduce the Hand in Hand Parenting approach tailored specifically for your parenting challenges.  If you are familiar, then we can dive more deeply into developing a Personalised Parenting Connection Plan for your family, to solve problems and help you build connection and closeness. You will then be able to use the Support Calls to follow up on that plan and have your questions answered as you implement it.

If we have not met before, please book an Initial Consultation of 75 minutes. Subsequent Consultations can be purchased at the discount rate for 60 minutes, or you can purchase 90 minutes to take as two 45 minute sessions.

Due to time-zone differences between USA & Australia, I am generally available during these hours:

Due to time-zone differences between USA & Australia, I am generally available during these hours – from 6a.m. in Australia, which is USA/Canada:

5th Nov 18– 09 March 2019 from 11 a.m. Pacific.
10th March – 6th April from noon Pacific
7th April – 5th October – from 1p.m. Pacific
6th October- 2nd Nov – from noon Pacific
3rd Nov 2019 – 7th March 2020 11:00a.m. Pacific Back-to-top

What have others said about these groups?

“Madeleine has helped me transform my relationship with my 12 year old daughter through her encouragement, listening, and guidance.  I was feeling like the worst parent ever and wondering how I could make it through the next 6 years!  I’m much better able not to take all the things my daughter says personally and stay open to connecting with her.  I have participated in both one on one  and group telephone calls.  I feel like I’m not alone anymore!

Mother of 12 y.o. girl, Arizona, USA

“The adult-adult listening time has been great because I normally don’t have anyone to offload to.”

“I’ve found the listening time helpful as it is interesting to listen to where others are at and it’s a great opportunity to get things off your chest.”

“I’ve been surprised at how useful it has been just to have a chance to talk through what is going on. Things seem to become clearer. I know that no-one is going to judge me, or give me advice I don’t need.”

What time is that where I am?

My timezone is AEST/AEDT (Sydney) and if you need to work out what time this is where you are, I recommend using this timezone converter.

Register here if you are outside Australia and paying in $US
Register here if you are in Australia or New Zealand

Thank you, and we will be in touch soon.


Creative Commons License

Free for reuse as long as you credit the author. See our copyright page for details.

The Photo above is called “Hand in Hand Family” and is used with kind permission of Hand in Hand Parenting (Palo Alto)

© 2019 by Madeleine Winter.

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