Thank you for booking a Parenting Consultation with Madeleine. Please and check your spam folders for confirming emails.
BOOK A TIME HERE if you are in USA, Australia, South East Asia, New Zealand or Japan.
BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.
You should receive an email with payment confirmation and dial-in details. Otherwise, we will contact you shortly to confirm arrangements and with payment details, if you have not already paid.
Please add our email address <madeleine”at”madeleinewinter”dot”com> to your contacts to help prevent our messages landing in spam, and check your spam boxes.
Refund Policy
Where:
Consultations are usually done via Zoom conferencing, either on your computer, via an app on your phone (both of these with options of vision). Alternatively, you can dial in to the Conference number by phone without vision.
Your recording of the Consultation:
If the Consultation is done via Zoom, we can provide you with a recording of the call, which will be available for a few days after the Consultation for you to download.
Length of Consultation:
Consultations are generally 60 minutes long.
Timing:
For your information, my timezone is AEST/AEDT (Sydney) and if you need to work out what time this is where you are, I recommend using worldtimebuddy
BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.
BOOK A TIME HERE if you are in Australia, South East Asia, New Zealand or Japan.
Refunds Policy
By You: If this order is cancelled by you at any time, there is no refund of the One-on-One Consultation fee. However, I understand that life happens, and I am happy to reschedule at a mutually convenient time. If you need to cancel please let me know 24 hrs. in advance, whenever possible. If we reschedule a call at your request and it is missed a second time, your original fee will be forfeited and you will need to purchase additional time.
By me: I am a parent, and life happens to me too. Except if it is a Gift Consultation, if I have to cancel the Consultation for whatever reason, you can elect to receive a refund, or we can reschedule. (You may need to provide your bank account details for EFT refund).
If it is a Gift Consultation, or we reschedule a Consultation you have personally paid for, the conditions above apply – I cannot refund, and if you miss that rescheduled appointment, and a subsequent one, you will forfeit the Consultation.
If you are new to Hand in Hand Parenting
I recommend purchasing the nine-booklet set “Listening to Children”. You can find out more and You can organise to do so here.
I have put together a number of free one-hour talks which it would be helpful for you to listen to here
If you are a parent of pre-teen or teen children, I recommend purchasing a copy of the booklet “Supporting Adolescents” by Patty Wipfler. You can arrange to do so here.
You will find links to all sorts of interesting articles and resources for parents of pre-teens and older children here.
Please take some time to have a look/listen before our call – it will help.
BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.
BOOK A TIME HERE if you are in Australia, South East Asia, New Zealand or Japan.
The materials on this page are free for reuse as long as you credit the author. See our copyright page for details. Please take note that photos may carry additional copyright conditions.
©2022 by Madeleine Winter.
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