Thank you for booking a Parenting Consultation with Madeleine. Please and check your spam folders for confirming emails.
EXPIRY DATE: you have 6 months from the date of your purchase to use the Consultations you have purchased. After that date, any payments you have made will be forfeited. Any extension to that time is at Madeleine’s discretion. Please contact us prior to the 6 month date if there are particular circumstances which would warrant extension of the date by which you must use the Consultation time.
BOOK A TIME HERE if you are in USA, Australia, South East Asia, New Zealand or Japan.
BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.
You should receive an email with payment confirmation and dial-in details. Otherwise, we will contact you shortly to confirm arrangements and with payment details, if you have not already paid.
Please add our email address <madeleine”at”madeleinewinter”dot”com> to your contacts to help prevent our messages landing in spam, and check your spam boxes.
Click here for Refund Policy
Where:
Consultations are usually done via Zoom conferencing, either on your computer, via an app on your phone (both of these with options of vision). Alternatively, you can dial in to the Conference number by phone without vision, which is just like a phone call and can be done from almost any country.
If you are unable or unwilling to use Zoom for any reason, please contact Madeleine ahead of time to see if other arrangements can be made. Madeleine cannot guarantee that the Consultation can be provided on a platform other than Zoom, but she will do her best to accommodate. WhatsApp is also an option, although there is no facility to record the Consultation if you wish to do that.
Your recording of the Consultation:
If the Consultation is done via Zoom, we can provide you with a recording of the call, which will be available for a few days after the Consultation for you to download if you wish. We permanently delete all recordings from Zoom within a week of the Consultation. If you wish for the Consultation not to be recorded, please tell us when we start the Consultation, and we will happily turn off the recorder.
Length of Consultation:
Consultations are generally 60 minutes long.
Timing:
For your information, my timezone is AEST/AEDT (Sydney) and if you need to work out what time this is where you are, I recommend using worldtimebuddy
BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.
BOOK A TIME HERE if you are in Australia, South East Asia, New Zealand or Japan.
Refunds Policy
By You: If you cancel at any time, there is no refund of the One-on-One Consultation fee. However, I understand that life happens, and I am happy to reschedule at a mutually convenient time. If you need to cancel please let me know 24 hrs. in advance, whenever possible. If you miss a Consultation without notice, or cancel at short notice, we can reschedule. If we reschedule a Consultation at your request and it is missed a second time with insufficient notice, your original fee for that Consultation will be forfeited and you will need to purchase additional time.
By me: I am a parent, and life happens to me too. If I have to cancel the Consultation for whatever reason, we will need to reschedule to a mutually convenient time.
If you are new to Hand in Hand Parenting
I recommend purchasing the nine-booklet set “Listening to Children”. You can find out more and You can organise to do so here.
I have put together a number of free one-hour talks which it would be helpful for you to listen to here
If you are a parent of pre-teen or teen children, I recommend purchasing a copy of the booklet “Supporting Adolescents” by Patty Wipfler. You can arrange to do so here.
You will find links to all sorts of interesting articles and resources for parents of pre-teens and older children here.
Please take some time to have a look/listen before our call – it will help.
BOOK A TIME HERE If you are in Europe, Asia, Africa or the Arab States.
BOOK A TIME HERE if you are in Australia, South East Asia, New Zealand or Japan.
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©2014-2024 by Madeleine Winter.
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