Hand in Hand Parenting Starter Class

Mum and boy in a vigorous snuggle

Roughhousing – Photo courtesy of Hand in Hand Parenting

Register Here if you are outside Australia
Register Here if you are in Australia or New Zealand

Get support for your parenting without leaving home. Learn about the underlying emotional needs which drive children off-track. Get parent-tested, practical tools that you can use in your family to solve problems and build connection.  This Course offers a comprehensive picture of the Hand in Hand approach, combined with Personalised Support from Madeleine, a Hand in Hand Instructor and Parent Consultant of 30 years experience.

Coursework is delivered to you online anywhere in the world, with over six hours of videos and reading materials.  Join Madeleine via video conferencing to learn how the Hand in Hand Tools can be used to address your specific parenting challenges.  This Personalised Support is offered through a flexible combination of 1-1 Consultations and Support Calls with a small group of other parents, so you can get the help you need, at times that work for you.

Madeleine’s timezone is Australian Eastern Time, and before purchasing, you may want to check Madeleine’s general availability in order to make sure schedules coincide across timezones.


What is the Starter Class and what does it cost?
Who is the Starter Class for?
Do you work with Couples?
What does the course cover?
What if my children are older – pre-teen and teen?
Tell me more about Parenting Consultations
What happens on a Support Call?
How big are the Support Calls, and how long do the Calls run?
When are Madeleine’s next Call Groups starting?
How do I join a Support Call/Consultation?

What have parents said about Madeleine?

Refund Policy

Register Here if you are outside Australia
Register Here if you are in Australia or New Zealand

What is the Starter Class?

This is the foundation Hand in Hand course, developed by Hand in Hand Parenting (Palo Alto).  It introduces all 6 Hand in Hand Listening Tools, delivered via online classroom. In addition, you get Personalised Support from Madeleine via video conferencing (or you can dial-in using a phone line). You will need high speed internet access to view the Starter Class materials.  And it helps if you can organise some child-free time and a private space for the Support Calls/Consultations

Who: Fathers, mothers and other carers of children aged 0-12 y.

Online classroom, and 3 hours of Personalised Support per person, via 1-1 Consultations/Couples Consultations, and as Support Calls with a small group of dedicated parents.  Once you have paid you will receive an invitation to the classroom, and can book Consultations/Support Calls.
When: Start the online Starter Class anytime.  Book your first Consultation when you are ready.  If you wish to join a Support Call, you will be sent a link to book the Calls you would like to attend.  Support Calls run on

Sundays at 7p.m. Pacific USA/Mondays 1pm Sydney Time (AEDT).
Mondays at 6p.m. Pacific USA/Tuesdays 12 noon Sydney Time (AEDT). More Times

Support Calls run between 30 and 90 minutes, depending on the size of the group.  Plan on 90 mins.  If you join a Support Call, it counts as 30 minutes of the  3 hours of your Personalised Support.

Cost:  Individuals – $347; Couples $617.  If you are a member of the Hand in Hand Parent  Club, please contact Madeleine here for a discount code.

Who is the Starter Class for?

The Hand in Hand Starter Class is aimed at parents of children aged 0-12. However, Madeleine is the parent of a teen, and works extensively with parents of older children.  So if your children are older, you will still get a lot from the Starter Class – learning the foundations of Hand in Hand, and in Consultations Madeleine can talk about how it can work with older children.

What does the course cover?

Do you wonder how to

  • Set effective limits for your children?
  • Help your children learn?
  • Heal your children’s fears?
  • Deal with tantrums and crying?
  • Build support for yourself?

In this course you will learn about several Listening Tools that, used together and over time, will build closeness and co-operation, and help you build support for yourself in the complex job of parenting.

You will

  • get support to be the parent you want to be
  • have immediate access to hours of wonderful, in-depth and well-structured video, broken into easily watchable segments, available for 6 months, to watch as many times as you want, at any time convenient to you
  • receive an electronic copy of the “Listening to Children” 9 booklet set covering children’s emotions, and a comprehensive Course Manual. You will find you refer back to these long after the course.

In both the Support Calls, and 1-1 Consultations/Couples Consultations, we will have time for problem solving.  Also, you will experience Listening Time.  This is an opportunity for you to be listened to without judgment, advice-giving, and in the knowledge it is completely confidential. Getting a chance to be listened to in this way can often turn your day around. Over time it improves your capacity to connect with your children and your flexibility in responding to their difficulties.

What if my children are older – pre-teen and teen?

The Hand in Hand approach works well with older children, but the way you use the Tools will need some adaption.  If you are already reasonably familiar with Hand in Hand, then you may do better with the short Online Course Raising Happier Tweens (also very useful for parents of Teens), and booking some Consultations with Madeleine.  If you aren’t sure, book a Short Free Consultation to discuss.

Tell me more about Parenting Consultations

As part of the Personalised Support, you begin with an Initial 1 hour 1-1 Parenting Consultation (90 minutes for Couples). You can book this when you are ready. Sometimes, people want to get started straight away. Others like to work their way through the first Class or two of the Starter Class and then book a Consultation. This Consultation helps Madeleine understand the challenges and strengths in your family, and what you want to get from the Starter Class.

The Initial Consultation is a chance for us to get to know one another a little better. If you are new to Hand in Hand, I can introduce the approach tailored specifically for your parenting challenges. If you are familiar, then we can dive more deeply into developing a Parenting Connection Plan for your family, to solve problems and help you build connection and closeness.

After the Initial Consultation you can choose to use the remaining 2 hours of individualised support as Consultations or you can join a Support Call, or a mix of both. If you join a Support Call, that will count as half an hour of your 2 hours.

Due to time-zone differences between USA and Australia, I am generally available from 6a.m., Australian Eastern Time. That is in the afternoon or evening in the US. Check what time that is where you are here.

What Is a Support Call?

Meet with a small group of other parents who are also on the Hand in Hand Parenting journey.  On a Support Call, you’ll

  • learn about how Hand in Hand Parenting can work in your family
  • share experiences of using the Listening Tools at home
  • have questions answered
  • get listened to in turn by the group, in a confidential environment, without comment, judgement or advice.

This will help you

  • build support around the work you do as a parent
  • get company on the journey and know you are not alone
  • learn from other parents
  • reduce your stress levels.

Parenting is challenging at the best of times. There is always lots of advice. On a Support Call, you will get what is in short supply: a safe, non-judgmental place to

  • make sense of that advice and plan for your parenting
  • unload when things get tough
  • be appreciated for how hard you try
  • share successes and happy moments, and
  • reflect on your own stories and how these influence your parenting.

Parents will often form ongoing free Listening Partnerships with other parents on the Call.  Being part of a Support Call can help you develop a network which you can use to help solve your parenting challenges.

How big are the Support Calls, and how long do the Calls run?

Groups are limited to six participants. The length of time we meet will depend on how many people join the group, but it is between 60 and 90 minutes. If for some reason only one person is on the Call, it will run 30 minutes max.

Do you work with couples?

Yes! I work with couples. The Starter Class includes 360 minutes of Personalised Support (Couples) for you as a couple. We begin with an Initial Couples Parenting Consultation with you both, which accounts for 90 minutes of your Personalised Support (Couples).

After that, you have 270 minutes of Personalised Support (Couples) i.e. 4.5 hours total, between you, with me. You can take that as additional Consultations, either individually or as a couple, or as Parenting Support Calls, or a combination of both. Minimum time for a Consultation as a Couple is 60 Minutes, so with you both.

Support Calls run between 60 and 90 minutes (plan on 90). If there is only one person on the Call, the Call will last 30 minutes. Each Call is the equivalent of 30 minutes of Personalised Support per person. So if you both attend a Call together, that is equivalent to 60 minutes of Personalised Support (Couples).

You can also purchase additional Support Calls and Consultations if you want more beyond the Starter Class.

When we meet for our Initial Consultation, we can talk about what combination of Personalised Support would work best for you.

When are the Support Calls Held?

Australia: From October, Mondays 1p.m. and Tuesdays 12 noon AEDT
From November Mondays 2p.m. and Tuesdays 1p.m. AEDT

US/Canada – Pacific: Sundays 7p.m. and Mondays 6p.m.

You can join a Support Call anytime, so long as you have booked to attend.

What time is that where I am?

Madeleine’s timezone is AEST/AEDT (Sydney) and if you need to work out what time this is where you are, use http://www.worldtimebuddy.com/

How do I join the Support Calls/Consultations?

We use Zoom Conferencing. You can join with vision via your web browser or an app on your phone. You can also simply dial in using your phone. There are local dial-in numbers in many countries. Details will be provided after you have registered.

Register Here if you are outside Australia
Register Here if you are in Australia or New Zealand

Here’s what parents have to say about Madeleine, and the Course:

“I would describe this course as a life changing experience. I went into this class thinking that my family life was about as good as it could get. Little did I know that parenting didn’t have to feel like my life was being drained out of me. Thanks to my Listening Partners and my new Listening Tools, my relationship with my son is better than I ever thought possible. And I finally have energy left over to take care of myself!”  Mother of 9 year old boy.


Madeleine Scott Winter

Madeleine Winter, Parenting by Connection Instructor

“It’s working! What you’ve suggested is actually helping me not only understand these unique little people but it seems to work well with my husband too! And for the first time in ages I’ve been enjoying parenting. This is a huge shift. Thank you.” Mother of 4 year old twins and 5 year old

“I really enjoyed having Madeleine as my instructor for the Hand In Hand Starter Class. She was willing to take time with each participant on the call and did so with an authentic, caring attitude. She offered suggestions to enhance the Hand In Hand techniques specific to each situation. I learned a lot about myself and my child in her class.”  A parent taking the online Starter Class.

“I found Madeleine to be warm, organised, able to answer questions clearly, thoughtful, respectful, professional and authentic.” A father taking the online Starter Class

Register Here if you are outside Australia
Register Here if you are in Australia or New Zealand

Unless otherwise stated, this content is licensed under the Creative Commons Attribution 4.0 license. Free for reuse as long as you credit the author. See our copyright page for details.
The photo featured  above Is called “Snuggle“, courtesy of Hand in Hand Parenting, Palo Alto.
© 2020 by Madeleine Winter.

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