Parent Support Calls (2)

Kids piling on top of parents.For Parents of Children 0-12 US Evenings/Australian Daytime

Finding parenting challenging? Learn how to stay close to your children, resolve universal family challenges and create long term family success. Get support, information, and your questions answered.

  • Join for one or more Support Calls.
  • Get started right away with an optional Parenting Consultation
  • If you have older children, (9-12+) you may be interested in these groups

Got Questions?

NOTE: I am away 22 June until late July 2023. Calls and Consultations will not run over that time, but I’d love to catch up with you before or after those dates.


USA, CANADA & the AMERICAS – Pacific Time: Mondays 6pm
which is
AUSTRALIA/NZ – From November- Feb: Sydney Time AEDT: Tuesdays 1pm

(Wednesday (US)/Thursday (AU) are currently on hold and not running)

Register Here outside Australia
Register Here if you are in Australia/New Zealand

Note: if you have not worked with Madeleine before, follow these links to schedule a short, free Parenting Consultation before booking a Support Call.  In this Consultation, Madeleine can get a sense of your parenting challenges, and of how she may be able to support you.

Mother and child, eating together, and enjoying one another.

What: Are your the parent of a child aged 0-12? Would you like to know how to resolve tensions, set limits, deal with separation anxiety, children’s aggression or shyness, sibling rivalries, learning challenges, and handle tantrums, tears and whinging?

Join a group of dedicated parents for a series of Support Calls focused on using the HandinHand Listening Tools to stay connected with our children, resolving difficulties in our relationship with them and getting support for ourselves.

Where: Dial into the Zoom meeting by phone or join the Call with video via your web browser or app from anywhere in the world.


USA: Mondays 6pm, which is
From November- Feb: Sydney Time AEDT: Tuesdays 1pm
For March:  Sydney Time AEDT: Tuesdays 12 noon
From April-September: Sydney Time AEDT: Tuesdays 11am
For October: Sydney Time AEDT: Tuesdays 12 noon
What time is that where I am?

Cost: The cost is from $25 – $40 for each call. You should decide what to pay based on your income and family circumstances.

What parents say about these calls:

“Madeleine, you are just amazing. Thankyou! Your approach is so light and engaging. I really love being on these calls.”– Mother of 4 year old boy, New Zealand.

“Thanks, Madeleine, you can move and work with people based on where they are, in the moment. You are able to make topics pertinent to people where they are right now. It’s great. Looking forward to our next call.” – Mother of 19m.o boy, Texas USA.

Mother and child playing, enjoying one another
Register Here outside Australia
Register Here if you are in Australia/New Zealand


What is HandinHand Parenting?
What is a Parent Support Call?
Who can attend?
How big are the groups, and how long do the Calls run?
Do the Support Call start times change through the year?
How do I join the Call?
Tell me more about Parenting Consultations.
What have other parents said about these groups?
Refund Policy
Stay in Touch Here

What Is HandinHand Parenting?

HandinHand is a parenting approach which puts your relationship with your child at the centre.  That’s a relationship that is for the long run – as parents, we want to interact with our children in ways that will have them wanting to stay close and connected with us through to adulthood.

We teach practical Listening Tools with which to build an authoritative approach to parenting – offering high warmth and clear, firmly and appropriately offered limits.

Children need a deep sense of connection in order to function well.  It’s when they feel disconnected that difficulties arise, and children go off-track.  There are many things which contribute to this sense of disconnection, but key amongst them are children’s unmet underlying emotional needs, and the state of their relationship with their parents.

And to parent well, parents need support.  Isolation, pressure, and their own emotional stories can send parents’ behaviour off track, too.

HandinHand offers parents and carers Listening Tools for making sense of and resolving their own, and their children’s, emotional tensions, and for strengthening and repairing the connection between adult and child.  You can find our more here.

What Is a Support Call?

Meet with a small group of other parents who are also on the Hand in Hand Parenting journey. On a Support Call, you’ll

  • learn about how HandinHand Parenting can work in your family
  • share experiences of using the Listening Tools at home
  • have questions answered
  • get listened to in turn by the group, facilitated by Madeleine, a deeply experienced Consultant, in a confidential environment, without comment, judgement or advice.

This will help you

  • build support around the work you do as a parent
  • get company on the journey and know you are not alone
  • learn from other parents
  • reduce your stress levels.

Parenting is challenging at the best of times. There is always lots of advice. On a Support Call, you will get what is in short supply: a safe, non-judgmental place to

  • make sense of that advice and plan for your parenting
  • unload when things get tough
  • be appreciated for how hard you try
  • share successes and happy moments, and
  • reflect on your own stories and how these influence your parenting.

Getting a chance to be listened to in this way can often turn your day around, and over time, improves your capacity to connect with your children, and your flexibility in responding to their difficulties.

Parents will often form ongoing free Listening Partnerships with other parents on the Call. Being part of a Support Call can help you develop a network which you can use to help solve your parenting challenges.

You can find out more about Support Calls here.

Who can attend?

These groups are open to parents of children aged 0-12. If you have not worked with Madeleine before, please follow the links for Support Calls to schedule a short, free Parenting Consultation so that she can help you find the right support for your parenting challenges and concerns.

To attend a Support Call, it is preferable if you have some familiarity with the HandinHand Parenting approach, and that you have had at least a short free Consultation with Madeleine.  For a good general introduction please see our resources and links for learning the hand in hand approach. For a more in-depth introduction, we can highly recommend the Short Online Parenting Courses on common parenting topics. If you are not sure, please contact Madeleine to discuss.

How big are the groups, and how long do the Calls run?

Groups are limited to six participants.  Calls run weekly, and you can join for as many as you can manage. The length of time we meet will depend on how many people join the group, but it is between 60 and 90 minutes. If for some reason only one person is on the call, the call will run 30 minutes max.

How do I join the Call?

We use Zoom Conferencing. You can join with vision via an app on your computer or your phone, which is easy to set up. You can also simply dial in using your phone. There are local dial-in numbers in many countries. Dial-in details will be provided after you have registered.

Tell me more about Parenting Consultations

I can recommend booking One-on-One Parenting Consultation. This gives us the opportunity to get started straight away with understanding the challenges and strengths in your family.

If you are new to HandinHand, I can introduce the approach tailored specifically for your parenting challenges. If you are familiar, then we can dive more deeply into developing a Parenting Connection Plan for your family, to solve problems and help you build connection and closeness. You will then be able to use the Support Calls to follow up on that plan and have your questions answered as you implement it.

Due to time-zone differences between USA and Australia, I am generally available for Consultations from 6am in Australia. More detail about my general availability can be found here.

What time is that where I am?

My timezone is AEST/AEDT (Sydney) and if you need to work out what time this is where you are, I recommend using

Do the Support Call start times change through the year?

The times for Support Calls shift over the year depending on where you live, because of changed to summer and winter time.

In the US, the Calls are always

Pacific Time: Mondays 6pm

In Australia, those times are (roughly)

From November- Feb: Sydney Time (AEDT) Tuesdays 1pm
For March:  Sydney Time (AEDT) Tuesdays 12 noon
From April-September: Sydney Time (AEST) Tuesdays 11am
For October: Sydney Time (AEDT) Tuesdays 12 noon

What have other parents said about these groups?

“The adult-adult Listening Time has been great because I normally don’t have anyone to offload to.”

“I’ve found the Listening Time helpful as it is interesting to listen to where others are at and it’s a great opportunity to get things off your chest.”

“I’ve been surprised at how useful it has been just to have a chance to talk through what is going on. Things seem to become clearer. I know that no-one is going to judge me, or give me advice I don’t need.”

Register Here outside Australia
Register Here if you are in Australia/New Zealand

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Free for reuse as long as you credit the author. See our copyright page for details.  The image above is “Look Out” by shira gal miss pupik. Click on any of the images for more details. © 2023 by Madeleine Winter. P5jd3o-pYi